FAQs

DO YOU SHIP INTERNATIONALLY? / DO YOU SHIP TO MY COUNTRY?

Yes! We ship WORLDWIDE.

DO YOU DO WHOLESALE?

We are basically a retailer so we do not provide wholesale. However we are able to offer bulk purchase discount on most of the items so please contact us if you are interested. Please note that some items can not be sold for reselling.

WHEN WILL I RECEIVE MY ORDER?

All orders are normally shipped out within 5 working days. If you placed your order on Sunday your order will normally be shipped before the following Saturday. After your order is dispatched you can expect your order to arrive within 5-35 days depending on your location. Most packages sent by ePacket and arrive in about 1-2 weeks to most parts of the world, however sometimes it can take much longer because of custom delays, weather delays, natural disasters, and so on.

CAN YOU PROVIDE ME WITH A TRACKING NUMBER?

Yes! Tracking number is available for most of the countries and will be sent to you by email as soon as the order shipped.

SHOULD I PAY ANY CUSTOMS, TAXES, DUTIES OR ANY OTHER PAYMENT ?

We are not responsible for customs, taxes, duties and tariffs. Unfortunately we have no control over that, it all deals with laws and regulations in your respective country. All Taxes and customs charges are the responsibility of the customer and are not included in the cost of the order. Taxes and customs charges differ depending on the country and state of the shipping address. We strongly suggest contacting your local customs office if you are unsure of the applicable taxes and customs fees that are relevant to you. We are not responsible for any additional taxes and customs charges that are requested during the shipment of your order.

WILL MY ORDER COME IN ONE PACKAGE?

We deliver directly from the source. In order for us to get the items to you as fast as possible, some items from different sources may be shipped in separate packages.